Order took 4 weeks to arrive, AFTER my kid's first birthday party. I contacted customer service several times and had one response back saying it would be shipped 'soon'. I told them to cancel my order two times and still was billed for it. Just received the package in the mail two weeks after the party. My one-year-old could cut out the shape of his face better than they did. Waste of money- I WANT A REFUND and would like the hour of my life back that I had to create my own cupcake toppers, cut them out and glue them on a stick.
My order arrived too late! Enough said. This order, while cute, took over 21days! Way pass the date given.
We sent this to our son at college for Valentine's Day. He did not receive the Valentine's Bundle with candy and 3D card. All he received was a potato in red shredded paper. I did contact the company about the $30 potato, so they took off $10. So it was $20 for a potato with some words printed on it. Very disappointed and will never buy from this company again.
I ordered quickly and remember looking up my sister’s address for the shipping, but somehow the potato parcel was delivered to me instead. It was a big mess and ended up costing another $15 in shipping. May try again to see what went wrong.
I didn't see it so it's hard for me to say if I liked it. Maybe if you could show the project prior to sending it?
Words were right but photo was of two strangers I’d never seen before.
Still funny but disappointed. They gave me a coupon
I purchased this for a birthday gift and when submitting the order, the delivery date was within enough time to arrive in time. Once everything went through, the delivery ended up being 12 days past the birthday. Customer service wasn't great either. Sad that it wasn't a great experience for such a fun idea.
I gave a specific time I wanted it delivered. About 2 ish weeks after I placed the order. They didn't even ship it out till the day of. I've been requesting to be emailed back and not received anything. Pretty upset about that. The person I sent it to is out of town for 2 weeks so they won't get to see it since it was delivered so late
Our oldest daughter sent a potato to her younger sister for Christmas. Instant hit and once it had eyes we planted it and it’s fantastic waiting for our little crops since they are doing more than well! I sent my friend from kindergarten the same and she loved it!
Sent as a gift to my mom and when she opened it the item was incorrect the message was to a god daughter . Yes she received someone else’s order . I have asked for a full refund but have not been contacted. Customer service sucks. Quality control sucks. How does this happened ? I am wondering who got my potato.
Potato was great. Grandkids wigged out over the sparkles. It was not a fun experience because of sparkles
Sent a friend of mine one for her birthday and it looked great! Package was nice, got there on time, and she loved it! Highly recommend!
The picture of the kit makes it seem like you’re going to be a multipack of items extra. You one get three items: one ballon, one necklace and one noise maker. NOT WORTH IT. Go to dollar tree for the extras.
Perfect dumb gift to give a younger sibling, a dummy friend, or a democrat
I paid for express shipping, which is offered and advertised. However, the item arrived days late. I paid extra for an image on the potato, and it looks like it was printed on regular printer paper and glued on. It’s wrinkled and not well done. The concept is great, and it was still appreciated and enjoyed, but paying that much for
It was not worth it. Refunding only the slight difference between shipping costs was ridiculous, they should’ve refunded the entire cost. Also, 24/7 customer support is also a lie, because when you go to send an email (the only way to contact) it says they answer 7-2 PST. So, misleading. Overall disappointed. I could’ve done the same thing myself for a fraction of the cost and will not order or recommend again. Was really excited at the concept, but it wasn’t worth the money.
I paid for 2 day express shipping, and the item didn’t arrive until days later. I asked for a shipping refund, and they only gave the difference for express versus normal. They should’ve refunded entirely. They shouldn’t even offer 2 day shipping when it clearly cannot happen. It arrived days after the birthday and I was really disappointed.
The card that was sent was different than the one I selected so i have no idea what card he got, but he still seemed to enjoy it
We sent our son in college a potato with our dog Henry’s photo on it. He texted us a photo of the potato and simply said “Oh my God!”
My potato parcel was delivered on time and my sister loved it! It turned out exactly like I wanted it to!
The potato was fun and image on it cute.
Disappointed in late delivery. Was 5 days late. Paid for 1-3 day shipping and it took 5. Was not shipped until day it was to be delivered too. Would not order again
Ordered love bear bundle but got something with pelicans Instead. Not what I ordered.
I used Potato Parcel for the first time on my boss. He ABSOLUTELY loved it! I was satisfied to say the least! It was definitely a very original gift. Thank you for handling with such care!! I contacted customer service to make sure they got my message on the potato correct and they got back to me promptly and professionally. Thank you!!
What better way to make someone engage is a hearty post-surgical laugh? But when the parcel arrived 9 days after ordering, the patient had already recovered and gone back to life as usual.
After sending her a potato my ex blocked me on everything… so I guess it’s a good product overall?
Shipping was delayed which ruined having a birthday gift delivered in time for the potato party. It was cute but I won’t be paying $37 for a potato again.