My potato was not shipped on the specified date. I reached out to customer service and received no response. The wrong card was in the package. Overall, this is a fun idea, but the fulfillment is not worth the price.
I was asked when ordering what color bear I wanted. The recipient never received a bear. I tried to look over what was included in my bundle but had I could not find it. Not very happy.
The idea of this gift was perfect, but it was not executed by the company the way that it should have been they ask you specifics tell you to pick what you want and then they send what they want. I did not receive the candy that was requested I did not receive the stuffed animal that was requested. The order was totally incomplete out of the entire order that I placed I received just the potato and the card everything else from the order was completely missing you try to reach out and speak to them and they never get back to you. Extremely disappointed in this company I thought they would’ve been great to deal with it, but I don’t believe I’ll ever deal with them again.
The potato itself was cute and funny but the potato box shipped without the chocolates So that was disappointing :( also their customer service was impossible to reach after I placed the order
It took a long time, but quality is good!
Despite ordering well in advance of the date needed and scheduling plenty of time for delivery, the parcel arrived 4 days after it was supposed to. The potato was damaged and mushy when it arrived and was leaking in the package. Photos online show that if you add a picture to your potato, it’s cut out to only be the face, however it was a squared-off photo attached to the potato. I also added a card, but the birthday message wasn’t included in it. It was blank and the message was written on a separate piece of paper at the bottom of the box covered in potato juice. What’s the point of adding the card then?! Overall, very misleading and disappointing.
My husband loved the potato - he thought it was hilarious.
I am disappointed, because the candy was missing.
Definitely an original and fun give to give.
2 orders were delivered several days late and I never received responses after reaching out to their support email multiple times.
Potatoes themselves were delivered in good condition.
Was not included in shipment and never showed up.
It was funny but I could have sent a 5lb bag of potatoes and a 1lb of candy for cheaper.
Super obvious. Didn’t work they didn’t even open it because of how much it looked like a prank. Packaging was super suspicious. The address label says from the best gift ever in all caps. The interior packaging, makes you not want to actually even open to see the spring canister.
Sent this to a friend. It was a surprise, whichbled to befuddlemebt. When I got a text saying Please explain, I knew my job (and the potatoes job) had been done. Word has it my friend's friends/colleagues were intrigued.
The picture was all wrinkled. Save your money....print your own picture and glue it on a potato.
Was very impressed with the potato and how the picture looked. Great job. My grandson was shocked. But laughed about it. Loved the treats also.
The reaction i got from my friend this was for was incredible! The packaging is right when it says "you'll never guess whats inside!"
I had ordered the birthday cake pop up cars but received a marriage flamingo pop up card instead. Was disappointed I didnt get what I had ordered.
I ordered the Valentines Day Package and Chocolates with digital photo on the potato but all I got was a “Happy Birthday Potato”.
Shipping took forever and I kept getting conflicting emails about the status of my delivery. One email said they were still waiting for it to be shipped out, another said it was on its way and then a third said it was sitting on my front porch, but it wasn’t. I reached out to customer service and they took forever to get back to me, when they finally did, the potato had already arrived. It was sent in a plastic pouch, and the potato was all wet so my picture was ruined. It’s basically a piece of paper with a picture on it that they cut out and paste to the potato. Don’t waste your money. You could go to your local grocery store and print your own picture to put on there for cheaper than what these guys are charging you.
Don’t waste your time or money on this product!!
I thought this would be a funny little gift. But it failed miserably!
While the shipping label was created promptly, the shipment wasn’t made until almost a month after the requested shipping date. So the recipient received this a month after it was intended for.
There was a delay in the shipping process and the potatoe arrived late and rotten
The potato was delivered rotten. Wet, mushy & had nats. No number to call. Sent an email to support 3 times with NO REPLY. I was mortified & embarrassed. This was sent to a long time friend for her birthday. I want a full refund
I ordered 24 potatoes for coworkers as a way to tell them they won a Q4 contest and everyone loved them! However, Potato Parcel was not consistent in the time frame it took to leave their facility and two of them didn't ship for two weeks. I sent numerous customer service requests which were ignored even though they promise a response within 24 hours. Super cute product if their production & shipping team is "on" but if you need to communicate with them, expect to be disappointed. Additionally, when you get an email saying the item has shipped, it means they printed a shipping label and it may be another day or two before the product actually leaves their facility. It's deceiving, but they aren't the only company to use that tactic.
Sent to my brother for his birthday. His response was: I got a potato 🥔 in the mail 😝 Thanks for the candy and the delicious root vegetable.
It took a few days longer than I had hoped but otherwise I’m happy.
My potato went on a lengthy journey, bouncing back and forth between cities an hour away from its destination before heading across the country to Oregon. It finally made it back to the east coast and arrived at its destination, completely rotten and oozing out of its packaging into the recipients mailbox. They weren't able to read the message on it due to its condition.