My potato went on a lengthy journey, bouncing back and forth between cities an hour away from its destination before heading across the country to Oregon. It finally made it back to the east coast and arrived at its destination, completely rotten and oozing out of its packaging into the recipients mailbox. They weren't able to read the message on it due to its condition.
Not worth the money at all, it is not as advertised. They just printed out a sticker a put it on. Communication was also very poor and even though it was advertised that a response would be given in 24 hours, I did not get one for 5 days. Very dissapointed and want my money back.
Zero stars. The potato arrived 2 weeks after ordering and was completely rotten. When I opened the envelope, brown liquid poured out. The potato was extremely soft, the picture was peeling off, and the ink had run and become blurry. I contacted customer service multiple times and received no response. They do not offer phone support—only email—and that went unanswered. Do not recommend.
I ordered this and the dog picture didn’t come on it. Did I upload it wrong? Why pay for a pup potato if I don’t get the pup on there? I could have just gotten a different potato with the writing on it for less. Still cute with the words on the potato but not what I paid for. Did I upload it incorrectly? Also you haven’t gotten back to any of my emails.
Sadly, I should have received the 1-start reviews before purchasing because I have to agree. Did not have the pop up cake and happy birthday chain as pictured in the birthday bundle. $48 for a potato with a picture printed small and glued on, 3 deflated balloons and 3 party blowers. It looks like a kindergartner cut out the phot and used a glue stick to slap it on the bottom 1/4 of the potato. Never again.
I paid for a photo and the photo wasn’t on the potato.
Quick to bill your credit card bit not too quick to process your order and get it shipped out. I received a tracking number and the item didn't get to a mailing facility for several more days. The item did not arrive in time for a birthday. Then you get the emails asking you to video the recipient; pretty darn near impossible with the way the item ships. Cute idea, but over-priced and not worth the anxiety. Read the other reviews before you make a purchase.
I was at my best friend’s house when the potato arrived and I was so excited about it until we opened it up and it had the wrong message on it, what a disappointment
It made my daughter and her boyfriend roar with laughter!!! It came out awesome!!!
None of the photos were printed. The wrong text was printed. No reply from support. But they did send me this automated request for a review. 0/10 would not recommend.
I put message on potato, i sent message to recipient, i typed in recipient's name and address as well as billing address and my name. I got a confirmation of it going to me. I panicked and reached out and got delivery changed. I didn’t scan the confirmation any closer as i fixated on address of delivery! You fixed that and recipient got it with no message . They had no idea who it was from or why!
I have sent many potatoes but this was the only issue i ever had!!
I put in my sister’s address as the recipient, but the potato parcel was delivered to me. I tried e-mailing, but my response appears to be an auto reply that eas computer generated. I’m very disappointed. I had to nail the potato parcel to my sister on my own, which cost me nearly $21 more, AND she will receive it well past her birthday.
It was perfect. I purchased this for my 8 year old grandson who lost his father at a very young age. This allows him to have his daddy with him in a sense.
I have contacted the help desk it got reshipped to the correct adress then it got rerouted telling me it was out for delivery saying it was delivered a state or two over stateing that it was sent back again and when i contacted for help once more it has gone with out anything beside this review protmpt so im going to put it some where hopeing to contact some one a secound time
Took much longer to arrive than stated. I ordered this for my husband bc he loves potatoes and his favorite candies were pictured. Very dissatisfied with the old crappy candy that was sent and not one of them was what is pictured. I’m quite upset I spent $30 on a potato.
i completely regret buying this as a christmas gift. package arrived late, with a few pieces of tiny, old, stale, inedible candy and a potato with an uncropped image. did not match what was advertised even a little. i have tried emailing them, using their contact form, and messaging them through tiktok in an attempt to get a refund, and still nothing. i am so frustrated. this isn't worth buying even as a joke. hopefully another negative review will get them to communicate with me about a refund. i don't know what else to do. this company sucks. they can prove me wrong by giving me my money back.
The order showed up fine but I was concerned there would be an issue since the receipt for my order didn’t include my message I entered on it. I emailed customer service immediately to confirm my order went through correctly and followed up for a total of 3 attempts throughout the next week or so. No one answered me and now you are asking for a review.
Potato arrived 5 weeks after I ordered. Contacted Customer Service 2x and asked to cancel order or refund. They told me too bad, nothing they can do. Finally arrived rotted, leaking through package. Guess who hasn’t contacted me yet to try and resolve? Save your money.
Product took much longer to arrive than advertised and missed the event I wanted it delivered for. It was a let down. Additionally, the order was incomplete and the requested photo was not included. Clearly, quality control and shipping are sub par. That being said, I reached out and got a refund for shipping and the missing photo. Happy they did that, but unlikely to order again.
Product was delivered late, missing the special event for which I ordered it.
The image printed & glued to the potato was small, nothing like the sample shown on the web pages. [If there is a 'next time' I want a potato like this, I'll make it myself!]
Company has not responded to any questions I sent them - before and after the purchased.
I ordered a picture on the potato, and it arrived with text on one side but no image on the other.