Arrived later than needed, candy was not worth the upgrade and wasn't even presented nicely in the box, had to repackage to give to someone. Overrated for what it cost.
Customer service is a joke, the card wasnt filled in, and the ballons were not inflated. Not at all as it depicted
12 /10 highly recommend!!!
This gift was such a hit!
Laughs all the eay around!
I have ordered from here a few hears ago and it was great. Now the prices are way higher and you have to pay even for a box it to come in. My tracking never updated, so I reached out and heard from no one. My package ended up getting delivered a week after its original delivery date which was upsetting since it was a present and after several emails still not a single response from anyone.
I used Shopify to pay for my order and in doing so accidentally skipped the step where I was to input a different shipping address than my own. I placed the order on a Saturday evening, and emailed customer service (there is no listed phone number) within minutes of placing the order to ask them to update the address with the correct one. I didn’t receive a response on Monday so emailed again on Tuesday and never got a response. The kicker is that they didn’t even ship it until days later and had plenty of notice to fix this not to mention this was a gift and was incredibly late due to the time between ordering and actual date of shipment. If you aren’t going to offer any customer service, you should be up front about it.
To add to this, when I received the box, I opened it to ensure a few more days of shipping to the recipient would be alright and the potatoes (I got the two pack) were SO SMALL. This was such a disappointment across the board, would not recommend or use again, total waste.
Dont use this company. Its sucks and the customer service is awful. They don’t communicate at all. Just take your money.
Although you tell me the order arrived, it did not. I was very disappointed as I thought this would be a fun gift. The birthday girl instead got a late gift from us. I ward no stars as there has been no attempt to make this right.
While we loved the fun of the potato; however, the execution was not at the level. If the headshot was imprinted on the potato, that would have been more worth it. We still thought it was funny!
Got this pair of potatoes for my parent's wedding anniversary and they got such a kick out of it!! They loved it and got a great laugh
I placed an order on a Sunday. The potato didn’t arrive until the following Monday. Completely missed my friends birthday weekend. Order super early or don’t order at all. Big disappointment.
I ordered this for a specific trip to Potato Lake, and I considered the stated delivery timing and I timed it so that there was a big window of arrival for the gift to arrive in time. THE SHIPPING TOOK MUCH LONGER. So long that the gift did not arrive in time for it's intended purpose. I emailed customer service multiple times throughout awaiting arrival, and never got a reply. I would like a refund but still no reply, I even reached out via Instagram. POTATO PARCEL EMPLOYEES DO YOU EVEN EXIST????
I had an issue where I had two separate orders for potatoes. One had a message on it, and the other had an image on it. The issue I was trying to resolve was that I wanted to cancel the order with the potato that had a message on it, and the other order with the image on the potato I wanted to change the shipping address. I tried to reach out to the company via email several times (phone call is not an option), but no one ever got back to me to fix this. So the issues were left unresolved.
Overall, I was not happy with how this was handled, and I will not be using this company again. There needs to better communication and an option to where I can call someone and not have my emails ignored.
This seemed really cool. Unfortunately, it is a complete waste of money. We paid extra for a picture. They did not put the picture on the potato. The message on the potato said "Happy 16th birthda". They misspelled birthday. I reached out to customer service and did not get a response.
When ordering, the shipping address is filled in with your payment address. From there its is way too easy to ship this potato to yourself. The confirmation screen comes fast and flies past unlike most websites.
Ok, fine. I tried to cancel the order to after this happened and guess what? Can’t find the button to do so because it’s buried in a menu somewhere. Next step: Contact the business! Two emails later (and a useless auto-reply not manned by a human) and the item was shipped to me with no way to stop it.
The item was received in a package. Trust me when I say this: I’ve used similar sites that ship the potato without a container. That’s the part that makes it such a funny prank. Inside a package defeats the joke.
Waste of money. There are better places that do this harmless prank. Try any other but this one.
Missing 2 items out of 3, 2 bad reviews. Be like you used to be. Worthy of money being spent.
Shipped over a week late. When I tried to get in contact with their customer service to see what the holdup was I never got a response.
I died when my daughter opened this! Hilarious! Started off with a glitter card from somewhere else that someone stole out of the mail. So I thought if someone steals this they will have the best surprise of their life! And try getting that out of your hair/ apartment! So needless to say she has glitter everywhere!!! What a WONDERFUL thought gift! Would do it again in a heart beat but now she is scared to open my mail!
This arrived a week late and had a wrong card.
Ive been trying for weeks to get ahold of someone in customer service with zero response.
Exceptionally disappointed.
Tried to cancel multiple times. Email was never answered and item arrived 12 days late